Patient Experience Episodes
Dec. 13, 2023
The Power of the Caregiver-Patient Relationship | E. 93
American healthcare outcomes are falling. Can a collective response bring much-needed change? Authors of Ripple of Change, Todd Otten, MD, and patient Joshua Judy explain why it’s possible to Jim Cagliostro.
Oct. 11, 2023
Good is the Enemy of Growth | E. 89
‘’Good is not the enemy of great, it’s the enemy of growth.’’ Sue Tetzlaff explains the transformational power of a strategy focused on greatness and the formula of leverage, to Jim Cagliostro.
Sept. 20, 2023
Making a Ruckus for the Patient Experience | E. 86
The art of ruckus making means doing generous work and serving others. Denise Wiseman explains the motivation behind her passion for improving the patient experience to Jim Cagliostro.