The podcast for healthcare leaders who want to think differently and learn how to improve their performance.Play Episode
In this episode, Lisa and Rich are joined by John Reese, Senior Director of Health Solution at FTI Consulting. John has a wide range of experience with a focus on supply chain and expense reduction initiatives including pharmaceutical, IT, and...
Listen in as Lisa and Rich are joined for the first episode in the Hospital Supply Chain Series, by Luis Martinez, VP of supply chain at Cornerstone Healthcare Group.
Listen as Lisa and Jacqueline Oberst, Business Intelligence Officer and Telecommunication & IT expert at VIE Healthcare discuss hospital telecommunication and IT cost savings.
Founder/CEO of VIE Healthcare Consulting
Lisa Miller launched VIE Healthcare Consulting in 1999 to provide leading-edge financial and operational consulting for hospitals, healthcare institutions, and all providers of patient care.
She has become a recognized leader in healthcare operational performance improvement, and with her team has generated more than $720 million in financial improvements for VIE Healthcare’s clients.
Lisa is a trusted advisor to hospital leaders on operational strategies within margin improvement, process improvements, technology/ telehealth, the patient experience, and growth opportunities.
Her innovative projects include VIE Healthcare’s EXCITE! Program, a performance improvement workshop that captures employee ideas and translates them into profit improvement initiatives, and Patient Journey Mapping®, an effective qualitative approach for visualizing patient experience to achieve clinical, operating, and financial improvements.
Lisa has developed patented technology for healthcare financial improvement within purchased services; in addition to a technology that increases patient satisfaction through front line insights.
Lisa received a BS degree in Business Administration from Eastern University in Pennsylvania and a Masters in Healthcare Administration from Seton Hall University in New Jersey.
She is a member of the National Honor Society for Healthcare Administration – Upsilon Phi Delta. Her book The Entrepreneurial Hospital is being published by Taylor Francis.