In Episode 21 of The Healthcare Leadership Experience, Lisa Miller and her producer, Lisa Larter of The Lisa Larter Group, Rich Dormer, COO, and Brian Covert, Managing Director of VIE Healthcare®️, discuss how a healthcare consulting firm can help healthcare organizations.
Audiogram A:
When hiring a healthcare consulting firm, you should expect them to be taking work off the plate of your team. They shouldn't be burying your team with demands for information, for reports, or assigning them more tasks. They should be taking work off your team’s plate and helping you achieve more.
Audiogram B:
There are three levels of consulting. It’s in the third level that you might recognize there’s a problem, but not be able to identify exactly what it is or have the team, resources or expertise to implement identifying and solving the problem. It’s in this third level of consulting that the biggest opportunities lie.
Audiogram C:
There are three key client outcomes. How can you be sure you’re uncovering all the margin improvement opportunities available? How can you be confident about the decisions and execution on financial management across your organization? How will you know that you are getting there? You’ll know that you're getting there when you're getting above market outcomes.
Audiogram D:
Our job is to support the people in healthcare for their success. This is all about helping, supporting, and being in the background and the ones that we're working for, they are in the foreground. It's about them. We get to be on the business side of healthcare, so they can be on the healthcare side, healing and saving lives.
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